Booking Management
Mobile App for Residents
The management of visitors to the community is offered directly through the Mobile App for Residents offering pre-clearance as well as visitor access procedures with full identification through driver’s license and car license scanning.
Visitors can be pre-registered by hosts and security. All the pertinent details can be added ahead of time. Real-time welcome messages for visitors improves customer and host experience.
CONTACT/MOBILE NUMBER
Access your current phone book.
DELIVERIES/COLLECTIONS
Pre-book a delivery or a collection.
GROUP/EVENT
Hosting an event? Pre-book multiple visitors.
FUTURE/ADVANCED
Planning ahead? Book a future visitor or event.
REGULAR/FREQUENT
Easily pre-book multiple entries for a regular visitor.
Community Interaction and Integration
User Setup & Settings
The application integrates with any community and each member of the community forms a vital part of the successful function and management of the community. This allows for successful Member Relationship Management.
Members can setup their profile based on Individual requirements including member photos, vehicles, notifications, locations and communication preferences.
We ensure that the Openitem Access Control application, are held to the highest standards for privacy, security, and content.
Latest Updates
Introducing our streamlined vehicle registration system, designed to enhance the management of…
We’re excited to introduce a sleek, intuitive menu system designed with you in mind. Our new menu…
Openitem's App enables users to update their access control profile and app settings. Openitem has…
PRE-BOOKING and APPROVALS
Visitor Types
The app allows users to specify a type of collection, in addition a function to approve and verify goods removal. Specify and describe the goods and upload a photo of the specific object and the guard will pre-clear the exit and removal of these goods.
Allocated time spent in the estate whilst performing the required task, entry and exit time, allows for safe and secure management of your delivery and collection.
In the case of a taxi or shuttle service, the specific driver will only have a certain time period in which to exit the estate prior to entering or passing access control initially.
Latest Updates
When a visitor requests access to an estate, a South Africa ID or Driver’s Licence card is normally…
Welcome to the new normal. In the midst of the covid19 virus pandemic, we have seen a massive…
Gate Pass/Permit allows visitors or staff members to enter/exit premises and record specified…
Mobile Emergency
SOS Panic Button
Access to a mobile emergency button can be provided to members of the community directly through the openitem mobile application.
Activation of the emergency button will inform selected family members and/or friends as well as the community security management. Information passed include the GPS location of the member at the time of his/her distress.
Easy access and exit to controlled access points
Touch-less & Remote Control
This will result in time saving and decreased logistical management when residents enter or exit a secure area. This functionality complies with the health and safety protocols as instated by the Department of Health.
Latest Updates
Biometric Facial ID Recognition function is available to assist with easy, quick, safe and…
Assisting residents and management with easy, quick, reliable and convenient access and exit to…
Our Contactless/Touchless Bluetooth Remote-Control function is available to assist residents and…
WiFi- and GPS SETTINGS
Close proximity of access points.
BLUETOOTH Enabled
Access granted within proximity.
QR CODE ACCESS
Scan pre-generated codes.
Need a hand? We’ve got you covered
Help at the tap of a button
Whether you need to report an issue with a recent booking or just want some guidance on setting up and using your account, you can access 24-hour help directly through your Openitem app.
TICKETS
All your Support Messages will be available in the app when you log a query. Review any previous issues and messages received.
REPORT AN ISSUE
If you’ve experienced a problem, you can use the app to report it and get quick, helpful advice from the team.
HELP TUTORIALS
Your first time using Openitem? You can go to Help and find out everything you need to know about a specific task.
Communication is key when managing a Community
Community Inbox & Messaging
The openitem app provides a platform for quick and effective communication to its members via the user’s message inbox. Communication History allows logging and tracking activities based on user interaction and sharing vital information such as bookings, discussions, newsletters, events, documents and management directives.
View and update the status of tasks logged through the help-desk.
GENERAL & SUPPORT
Log queries directly with your community manager and view and update the status.
PROMOTIONS
Access important communication relevant to the estate and community.
COURTESY & UPDATES
Partake in events, discussions, and get the latest news.