Mobile App for Residents


Booking Management

The management of visitors to the community is offered directly through the Mobile App for Residents offering pre-clearance as well as visitor access procedures with full identification through driver’s license and car license scanning.

Visitors can be pre-registered by hosts and security. All the pertinent details can be added ahead of time. Real-time welcome messages for visitors improves customer and host experience.

Contact/Mobile number

Access your current phone book.

DELIVERIES/COLLECTIONS

Pre-book a delivery or a collection.

GROUP/EVENT

Hosting an event? Pre-book multiple visitors.

FUTURE/ADVANCED

Planning ahead?  Book a future visitor or event.

REGULAR/FREQUENT

Easily pre-book multiple entries for a regular visitor.

User Setup & Settings


Community Interaction and Integration

The application integrates with any community and each member of the community forms a vital part of the successful function and management of the community. This allows for successful Member Relationship Management.

Members can setup their profile based on Individual requirements including member photos, vehicles, notifications, locations and communication preferences.

We ensure that the Openitem Access Control application, are held to the highest standards for privacy, security, and content.

The application is available to download on all devices and associated app stores and galleries. This will result in time saving and decreased logistical management when residents enter or exit a secure area. This functionality complies with the health and safety protocols as instated by the Department of Health.

Touch-less & Remote Control


Easy access and exit to controlled access points.

This will result in time saving and decreased logistical management when residents enter or exit a secure area. This functionality complies with the health and safety protocols as instated by the Department of Health.

WiFi- and GPS SETTINGS

Close proximity of access points.

BLUETOOTH Enabled

Access granted within proximity.

QR CODE ACCESS

Scan pre-generated codes.

SOS Panic Button


Mobile Emergency

Access to a mobile emergency button can be provided to members of the community directly through the openitem mobile application.

Activation of the emergency button will inform selected family members and/or friends as well as the community security management. Information passed include the GPS location of the member at the time of his/her distress.

Community Inbox & Messaging


Communication is key when managing a Community.

The openitem app provides a platform for quick and effective communication to its members via the user’s message inbox. Communication History allows logging and tracking activities based on user interaction and sharing vital information such as bookings, discussions, newsletters, events, documents and management directives.

View and update the status of tasks logged through the help-desk.

GENERAL & SUPPORT

Log queries directly with your community manager and view and update the status.

PROMOTIONS

Access important communication relevant to the estate and community.

COURTESY & UPDATES

Partake in events, discussions, and get the latest news.

Help at the tap of a button


Need a hand? We’ve got you covered.

Whether you need to report an issue with a recent booking or just want some guidance on setting up and using your account, you can access 24-hour help directly through your Openitem app.

TICKETS

All your Support Messages will be available in the app when you log a query. Review any previous issues and messages received.

REPORT AN ISSUE

If you’ve experienced a problem, you can use the app to report it and get quick, helpful advice from the team.

HELP TUTORIALS

Your first time using Openitem? You can go to Help and find out everything you need to know about a specific task.